IP Access Denied

When your IP address is blocked, it means your workspace only allows sign-ins from approved addresses — and yours isn't on the list yet. Copy your IP from the blocked screen and ask your admin to add it.

Why your IP might not be recognized

A few things commonly trigger this:

• New network — Connecting from a coffee shop, hotel, or any unfamiliar Wi-Fi gives you a different IP address that likely hasn't been approved.
• IP rotation — Home internet providers sometimes reassign your IP automatically. If yours changed since you were last added, your new address won't be recognized.
• VPN status — Connecting or disconnecting a VPN changes your visible IP. If the VPN exit address isn't approved, you'll be blocked.

Get access

1. Copy your IP address from the blocked screen.
2. Send it to your workspace admin and ask them to add it. Admins manage IP rules under Settings → Workspace → Security. If you're not sure who your admin is, ask your IT team or account owner.
3. Try signing in again once your admin confirms the change — rules take effect shortly after they're saved.

Still blocked?

• Check your VPN — connecting or disconnecting changes your IP, so make sure your status matches what you sent to your admin.
• Ask your admin whether your IP appears on a blocklist, or whether a proxy or firewall is changing your visible address before it reaches Obvious.
• If your admin is unavailable, contact Obvious support at help@obvious.ai.